Privacy Policy

Introduction

Goldseam AI Consulting Ltd ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Contact us via email or phone

• Fill out a contact form on our website

• Request information about our services

• Enter into a consulting agreement with us

This information may include your name, email address, phone number, company name, and job title.

Usage Data

We may automatically collect certain information about your device and how you interact with our website, including your IP address, browser type, pages visited, and time spent on pages.

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide customer service

• Deliver our consulting services

• Improve our website and services

• Send you information about our services (with your consent)

• Comply with legal obligations

Lawful Bases for Processing

Under UK data protection law we must have a lawful basis for processing your personal information. We rely on:

• Contract - where processing is necessary to deliver consulting services you have engaged us for, or to take steps at your request before entering into an agreement.

• Legitimate interests - where processing is necessary for our legitimate business interests and does not override your rights.

• Consent - where you have subscribed to our newsletter or otherwise agreed to receive information from us. You can withdraw consent at any time.

• Legal obligation - where we are required to process information to comply with the law.

Outbound Prospecting

Where we think a business may benefit from our services, we may email a relevant person there without them having contacted us first. We collect their name, job title, employer and business email address only from publicly available sources: company websites and careers pages, Companies House, published job adverts, news and funding announcements, and public professional profiles. We do not buy contact lists.

Our lawful basis is legitimate interests, and we have carried out a Legitimate Interests Assessment which we will provide on request. We contact limited companies and limited liability partnerships only. We do not track whether these emails are opened or which links are clicked.

To stop, reply asking us to stop or use the unsubscribe link. Either works, neither needs a reason, we action it within one working day, and it is permanent.

Data Sharing and Disclosure

We do not sell your personal information. We share it only with the subprocessors listed in our Trust Centre, with our professional advisors, and with authorities where the law requires it.

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction.

Data Retention

We keep personal information only for as long as it is needed for the purposes described in this policy, or for as long as the law requires.

Your Rights

Under UK data protection law, you have the right to:

• Access your personal information

• Correct inaccurate or incomplete information

• Request deletion of your information

• Object to processing of your information

• Request restriction of processing

• Data portability

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: hello@goldseam.ai
Phone: +44 (0) 20 3451 7627
Address: 4th Floor, Silverstream House, 45 Fitzroy Street, Fitzrovia W1T 6EB